Orders received before 12pm Thursday 21st December are guaranteed pre-Christmas delivery.
Orders received after 10am on Friday 22nd December will be despatched on Tuesday 2nd January.
OTE Sports Limited offer free delivery to UK Mainland addresses on all orders over £30.00. Deliveries are normally next working day for orders received before 12:00 noon (Monday to Friday). Orders placed after 12:00 noon during the week or at Weekends / Bank Holidays are processed and dispatched the next working day.
UK Mainland orders under £30.00 will be charged a shipping and handling fee of £5.00.
Premium UK Delivery Service
UK Non-Mainland – Deliveries to Scottish Highlands, Scottish Islands, Isle of Man, Isle of Wight, Channel Islands and the Scilly Isles are charged at £20.00. Deliveries are normally within 2 – 3 working days. Deliveries to Northern Ireland are charged at £10.00.
For Mainland Europe orders typically take 2-6 working days. Worldwide destinations may take longer (see below).
£10.oo Standard EU Rate applies to the following Countries (2 – 4 day service):
Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Northern Ireland, Republic of Ireland, Slovakia, Spain, Switzerland.
£12.50 Non Standard EU Rate applies to the following Countries (4 – 6 day service):
Bosnia-Herzegovina, Bulgaria, Estonia, Croatia, Finland, Greece, Hungary, Iceland, Latvia, Lithuania, Norway, Poland, Portugal, Romania, Serbia, Sweden, Slovenia.
Our next day delivery service (for orders placed before 12:00 noon, Monday to Friday) requires a signature upon delivery, our courier will leave notice if the attempted delivery is unsuccessful. Normal delivery hours are between 08:00hrs and 18:00hrs. If our courier is unsuccessful with the delivery the parcel will be returned to the OTE Bunker. Upon receipt of the returned parcel OTE will notify you and make alternative arrangements for the re-delivery.
It is in the customers best interests (not mandatory) to provide a current email address and mobile phone number in order that our courier can provide up to date delivery and tracking information. If a mobile phone number is provided our courier will send an SMS message with details of your 1 hour delivery window on the scheduled day of delivery.
There is no guarantee of next day delivery, orders placed before 12:00 noon (Monday-Friday) are dispatched from our warehouse on the same day, subject to stock availability and any security checks. There may be delays in despatching your order when we are very busy – please bear with us Our courier will use their best endeavours to deliver next day. For some parts of the country delivery may take 2-3 days, particularly in the more remote areas of the Highlands.
When your order is dispatched you will be receive a confirmation e-mail from OTE Sports.
We also use a courier service for the majority of International orders. For mainland Europe orders typically take 2-6 days, Worldwide destinations may take longer. Further delays can occur at the customs and Import Offices of the destination country – unfortunately this is beyond our control. The customer may also be responsible for any Import duty.
We can ship to BFPO addresses via Royal Mail. For active combat zones there is a strict 2 kg weight limit, please take this into account when placing your order.
£30 (upto a maximum of weight 25 kg per parcel)
Turkey, Australia, China, Hong Kong, South Africa, Egypt, India, Canada, Brazil, Mexico.
There maybe some restrictions with deliveries to the following countries: USA, UAE, Australia, Asia.
Due to changeable International Import restrictions in certain Worldwide territories it may be necessary to contact the OTE team to discuss specific order requirements. Please call +44 (0) 113 345 1710 or email OTE Sports at the firstname.lastname@example.org with your enquiry and we will endeavour to help.
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