OTE Sports Ltd together with any group companies (“we” “us” “our”) are committed to protecting and respecting your privacy. For the purposes of data protection legislation, we are the data controller and we will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and national laws which relate to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This Policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
Any questions regarding this policy should be sent by email to our designated Privacy Officer, Nick Robinson at firstname.lastname@example.org or by writing FAO of Nick Robinson, OTE Sports Ltd, Unit 2 Springwell Point, Springwell Road, Leeds LS12 1AF. Alternatively, you can telephone 0113 345 1710. This is in addition to your right to contact the Information Commissioners Office if you are unsatisfied with our response to any issues you raise at https://ico.org.uk/global/contact-us/
Who we are
OTE Sports Ltd (8198811) are an independent, UK based sports nutrition company committed to providing healthy and natural sports nutrition products that fuel endurance athletes and enthusiasts alike.
When do we collect information from you?
We may collect and process personal data about you when you complete forms on our website (“Site”). This includes personal data you provide at the time of registering to use our Site when you ask us to contact you about products and services, to make a purchase, to enter one of our competitions or if you register to receive our newsletters.
OTE Sports Ltd may collect and process your personal data whenever you provide information to us, when reporting a problem with our Site, making a complaint, making an enquiry or contacting us for any other reason. If you contact us, we may keep a record of that correspondence.]We may also collect and process personal data when you visit our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access (see section on cookies below).
What type of information is collected from you?
The personal information we collect might include your name, address, email address, information about your device, its operating system and IP addresses for reasons of fraud protection. This is statistical data about our users’ browsing actions and patterns, and does not identify an individual. If you are a customer and you make a purchase online or purchase a product from us in order for us to perform our contract with you,we may also need to share personal data with third parties such as payment providers and postal service organisations to assist in the delivery of goods you have ordered.
If you are a supplier, we will collect details such as email addresses and telephone numbers in order to contact you about goods/services ordered with you, to place further orders and to pay you for the goods and/or services supplied.
How is your information used?
Your marketing choices
You have a choice about whether or not you wish to receive information from us about nutrition insights or our exciting products and services. When you register with us, you have the option to sign up to our newsletter. If you decide you do not wish to receive our newsletter, do not tick the appropriate box.
If you receive direct marketing from us and you decide you no longer wish to receive it, then you can unsubscribe at any time.
You can also change your marketing preferences at any time by contacting us by email at email@example.com, or telephone on 0113 345 1710, or by logging into your online account at: https://www.otesports.co.uk/my-account/ We may also use your personal data for our legitimate interests in order to:
We will hold your personal information on our systems as long as we require it to process and fulfil your order and for a period of 10 years afterwards.
We will remove you from our marketing database if you have not purchased goods or services from us within the last 3 years.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not disclose your information to third parties other than when order details are processed as part of an order fulfilment.
We will not share your information with third parties for marketing purposes, unless you have specifically opted and consented to doing so, i.e. by entering a joint partner competition with another complimentary brand or service. This opt in will be an option provided to you as part of the competition entry and will not be compulsory. You can also cancel any third party emails at any time by unsubscribing from them.
We may disclose your information to third parties for our legitimate interests as follows:
We may disclose personal data to the police, regulatory bodies, legal advisors or similar third parties where we are under a legal duty to disclose or share personal data in order to comply with any legal obligation, or in order to enforce or apply our Site terms and conditions and other agreements; or to protect our rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
How you can access and update your information
The accuracy of your information is important to us. If you change your email address, or any of the other information we hold is inaccurate or out of date, please update your account athttps://www.otesports.co.uk/my-account/or email us at firstname.lastname@example.org, or by writing to our Privacy Officer, Nick Robinson, OTE Sports Ltd, Unit 2 Springwell Point, Springwell Road, Leeds LS12 1AF. Alternatively, you can telephone 0113 345 1710.
You have the right to ask for a copy of the information OTE Sports Ltd hold about you, the right to object to processing of your personal data in certain circumstances and the right to withdraw your consent to the processing of your personal data. Please contact our Privacy Officer, Nick Robinson on the above details should you require any assistance.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
Use of ‘cookies’
Data collected by this site is used to:
Links to other websites
In addition, if you linked to our Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Join the OTE community to try a selection of our award winning sport nutrition products and healthy snacking products. Simply complete the form below then head to your email to find your exclusive product link.*Or get your hands on the Taster Pack for just £10 + free delivery. Only available to new customers. Cannot be used in conjunction with any other discount. Terms & Conditions Apply.
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