In the event that you are not satisfied with your order you have the right to cancel within seven days of the contract, or seven days of receipt of the goods (whichever is the longer). If you do cancel your order, you will have your payment refunded, although if the goods have been delivered these will need to be returned first. Unfortunately we cannot cover the cost of return postage.
If you decide to cancel your order after the items have been dispatched and/or received, you have a duty to take reasonable care of the OTE Sports products and to return them to us. You will be responsible for funding the return delivery, including packaging and posting.
Any items not returned or received without reasonable care will be liable to claim for damage compensation.
This does not affect your right to refund.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
Please call the OTE Sports team at the Bunker to arrange returns on 0113 345 1710
Join the OTE community to try a selection of our award winning sport nutrition products and healthy snacking products. Simply complete the form below then head to your email to find your exclusive product link.*Or get your hands on the Taster Pack for just £10 + free delivery. Only available to new customers. Cannot be used in conjunction with any other discount. Terms & Conditions Apply.
Find out how to fuel your next ride and see our delicious recipes.Find Out More
Trade Accounts can now register for our B2B site.Find Out More
Help OTE raise money for the Brownlee FoundationFind Out More