Customer Service & Warehouse Support
Full Time (35 hours per week. 8-4pm Monday to Friday)
Location: OTE Sports Leeds HQ, LS12
Salary: 18-20k per annum based on experience.
We are looking for an enthusiastic individual to join the high-paced team at OTE Sports. The role will primarily be focussed on customer service and the administrative aspects of the dispatch process; checking customer orders, processing shipping information, printing shipping labels and other important, detail-oriented tasks.
During busy periods, warehouse work will be required, mainly helping with the picking and packing of orders.
The ideal candidate will have good computer and literacy skills, and the willingness and ability to adapt to a constantly changing working environment. Strong attention to detail and the ability to adhere to time constrained deadlines is a must for success in this role. Any prior experience in this field will be useful.
At OTE Sports we’re a small team that live and breathe sport. We’re known for our pre-work runs, lunchtime wattbike and end of month team bike rides. Similar interests and basic knowledge of our OTE sports nutrition products would be a distinct advantage as many of our customers queries are sports related, but it’s not required.
OTE offers equal employment opportunities to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, veteran status, or any other characteristic.
Role and Responsibilities
· Providing a truly outstanding level of customer service.
· Discussing nutrition questions and delivery queries with customers by phone, live chat, and email.
· Communicate with customers in a polite and understanding way.
· Communication with couriers to locate parcels and place claims
· Warehouse support on busy days to help with processing and dispatch.
· Opportunities for weekend work at sporting events.
If this sounds like the opportunity for you, please email your CV with a covering letter to email@example.com
Closing date: Friday 18th March 2022.